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At Green Lock Fc Apparel, we strive to provide you with the best shopping experience possible. We want to ensure that your order arrives in a timely manner and that you are completely satisfied with your purchase. Please read the following information regarding our shipping and return policies:
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Shipping:
- We offer fast and reliable shipping options to ensure that your order reaches you as quickly as possible.
- Shipping fees may vary depending on your location and the size of your order. You will be able to see the shipping cost at checkout before completing your purchase.
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
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Return Policy:
- We understand that sometimes you may need to return or exchange an item. We offer a hassle-free return policy to make the process as easy as possible for you.
- If you are not completely satisfied with your purchase, you can return it within 7 days from the date of delivery.
- To initiate a return, please contact our customer service team with your order number and the reason for the return. They will provide you with further instructions and a return shipping label, if applicable.
- Please note that the item must be in its original condition, unworn, and with all tags attached. We reserve the right to refuse a return if these conditions are not met.
- Once we receive your returned item, we will inspect it and process your refund or exchange. Refunds will be issued to the original form of payment used for the purchase.
- Please allow 10 days for your return to be processed and for the refund to be reflected in your account.
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Additional Information:
- We are unable to offer exchanges for international orders at this time. If you wish to exchange an item, please return it for a refund and place a new order.
- Please note that shipping fees are non-refundable, unless there was an error on our part or the item was damaged during transit.
- If you receive a defective or damaged item, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund.If you have any further questions or need assistance with your order, please don't hesitate to contact our customer service team. We are here to help and ensure that you have a positive shopping experience with us.
Thank you for choosing Green Lock Fc Apparel. We appreciate your business and look forward to serving you again in the future.
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